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At African Fair Trade Society, we stand behind our products and customer service 100% – no exceptions. No questions asked return items in their original packaging., refunds or whatever it takes to make it right for you.
If we have not exceeded your expectations for any reason, we want to do whatever we can to make it right (no questions asked) and improve how we do business and work with our customers. Whether that means refunding your purchase price, replacing your product or just listening to your concerns, our objective is to ensure your satisfaction. Shipping Rates will apply.
We know that sometimes we fall short and if we do, we ask that you let us know so we can fix it.
Call us 604-338-5346 or send us an email at africanfairtradesociety@gmail.com. We will be glad to help you with all of the inquiries that you have.